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Option > Game Account Email validation problems Unable to receive email validation ?1. Disable email verification for your mailbox if you are using one. Some email providers like earthlink.net, hotmail.com, yahoo.com, gmail.com & etc. auto-rejects all emails unless you grant permission to receive email from us.2. Check your junk mail box, or deactivate any anti-spam software you have. Sometimes you may encounter delays of up to 1-3 hours for AOL and Hotmail. 3. If all else fails, contact a game admin in Help Center > Ask > 'Support > Email Validation' and ask them to validate your email, or you can change to another email address (if you have). What is what All information here is strictly used by the game admins for administrative purposes (like cheat checking, multiple account handling, organizing tournaments, etc) with the exception of Empire name. Real name We have a 1 game account per server speed policy, and our game admins constantly search the game for players who do not abide by this rule and for fake accounts (some players simply sign-up rubbish/fake accounts). Generally admins will refer to your real-name to judge if its the same person playing 2-3 game accounts or a rubbish/fake account therefore accounts with non-real like names will risk deactivation. To change this, send a PM to an admin. Email address For security and verification reasons game admins will only entertain request if it originates from this game account email address. Game Settings Build Ship Protection When enabled it will give you a prompt whenever you get attacked. Building ships bring you out of Damage Protection, therefore this is useful to ensure you do not build ships after getting attacked so you can drop into Damage Protection. Aggressive or more veteran players can turn this feature off. |